Contact us

Questions, problems or ideas? Write to us any time. We aim to reply within 2 business days.

The fastest way to reach us. We aim to reply within 2 business days.

For account or privacy requests, email works best, so we can confirm the request comes from the account's email address.

Arron Pinkney · KidUniversity
PO Box 155, Edgemoor, SC 29712
USA

What can we help with?

Help with the app: Most answers are in the Help center: getting started, the check-up, Ask Hoot, Spanish and more. Still stuck? Email support@kiduniversity.net and tell us what you see and on which device.
Billing or cancelling: See how to cancel a subscription and subscriptions & billing. For a billing question, email support@kiduniversity.net from your account's email address.
Privacy requests: Read your rights and how to use them in our privacy policy. To see, change or delete what we have about your child, email support@kiduniversity.net with the subject "Privacy request". We'll confirm the request comes from the account's email address first.
Delete your account: You can delete your account and all of your family's data right in the app. How to delete your account.
Press or partnerships: Email support@kiduniversity.net with the subject "Press or partnership".